Privacy Policy

1. Introduction

This Privacy Policy explains how uEvolve AI ("Company," "we," "our," or "us") collects, uses, discloses, and protects personal information when you use our website at uevolve.ai and our AI automation consulting services (collectively, the "Service").

By using our Service, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

• Waitlist Registration: First name, last name, email address, phone number
• Professional Information: Your role (real estate agent, broker, mortgage professional), business goals, urgency level, budget range
• Communication Preferences: How you heard about us, what services interest you most
• Additional Information: Any optional information you choose to share about your business challenges or goals
• Consultation Information: Details shared during consulting sessions or communications

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

• Technical Information: IP address, browser type, device information, operating system
• Usage Information: Pages visited, time spent on site, click patterns, referral sources
• Cookies and Similar Technologies: We use cookies to enhance your browsing experience and analyze site usage

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide AI automation consulting services and fulfill your requests
• Communication: To contact you about our services, respond to inquiries, and send updates
• Waitlist Management: To manage our service waitlist and notify you of availability
• Service Improvement: To understand your needs and improve our services
• Legal Compliance: To comply with applicable laws and legal obligations
• Marketing: To send you information about services that may interest you (with your consent)

4. Legal Basis for Processing (Canadian Context)

Under Canadian privacy law, we process your personal information based on:

• Consent: When you provide explicit consent for specific uses
• Contractual Necessity: To provide services you've requested
• Legitimate Business Interests: For service improvement and business operations
• Legal Obligations: To comply with applicable laws

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 When We May Share Information

We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who help us operate our business (hosting, email services, analytics)
• Legal Requirements: When required by law, legal process, or government requests
• Business Protection: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes
• Business Transfers: In connection with a merger, acquisition, or sale of business assets

6. Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption: Data transmission and storage encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Security Monitoring: Regular security assessments and monitoring
• Staff Training: Privacy and security training for our team members

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Waitlist Information: Until you request removal or we launch our services
• Client Information: For the duration of our business relationship and as required for legal or business purposes
• Marketing Information: Until you unsubscribe or request removal
• Legal Requirements: As required by applicable laws (typically 7 years for business records)

8. Your Privacy Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis
• Portability: Request a copy of your information in a structured format
• Complaint: File a complaint with the Privacy Commissioner of Canada

8.1 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within 30 days as required by Canadian law.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services. This Privacy Policy does not apply to these external services. Third-party services we may use include:

• Google Services: For form processing and analytics
• Hosting Providers: For website hosting and content delivery
• Communication Tools: For email marketing and customer communication

We encourage you to review the privacy policies of any third-party services you interact with.

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To understand how visitors use our site
• Functional Cookies: To remember your preferences and settings

10.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

11. International Data Transfers

Your personal information may be stored and processed in Canada or other countries where our service providers operate. When we transfer information outside of Canada, we ensure appropriate safeguards are in place to protect your privacy rights.

12. Contact Information and Privacy Officer

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:

• Email: info@uevolve.ai
• Website: https://uevolve.ai
• Address: Alberta, Canada

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes (where we have your email address)

We encourage you to review this Privacy Policy periodically.